The Friends & Family feature allows supporters to link accounts so tickets can be purchased and managed on behalf of others.
Please watch the below video guide of follow the steps below to add a Friend or Family member to your account.
- Click on the initials in the corner:
2. Select friends and family and add:
Your friend will need to click on reveal and gain their 3 words.
3. Create a relationship options can be selected and then you can choose strong/standard then add user. Enter the relevant details and then select identify:
4. You will be asked for the 3 words and then confirm, this will then add your friend to your account.
Understanding Relationship Types
Standard Relationship
- You can purchase tickets and assign them to each other.
- Both supporters must have their own ticketing account.
- This is suitable for friends or family members who occasionally buy tickets for one another.
Strong Relationship
- You can fully manage tickets for each other.
- This includes:
- Season ticket reservations
- Ticket forwarding
- Ticket downloads
- You can only have one Strong Relationship in your Friends & Family list at any time.
Important Information
- Both supporters must be registered with a valid Sunderland ticketing account.
- Ensure supporter numbers and personal details are entered correctly when linking accounts.
- You can manage or remove relationships within your Friends & Family settings at any time.
If you experience issues, please contact the Sunderland AFC Ticket Office for further assistance.