Please note: A link will be added to the individual supporters account. Each person will need to log into their own account to access the download link. All Away tickets are sold on a individual basis and must not be shared, sold or used by anyone other than the ticket owner.
- Log in to your online ticketing account using your supporter ID and password at tickets.safc.com If you have not logged into your account before, you will be required to do a password reset.
- Once logged in, go to the profile section (where your initials are).
Click the personal details tab
- Under the 'My Profile' section, your Away Ticket Download link will display.
If clicking the link doesn't instantly take you to the browser of your smart device, please copy and paste the link into your browser. (e.g Safari, Google, Samsung Browser). You will then be prompted to add the ticket to either Apple or Google wallet. Please ensure you copy the full link with no spaces or breaks in the URL
FAQ
Q.When will I receive my ticket?
A.We aim to have all digital away tickets loaded into accounts at least 48 hours before the fixture however, where possible, they will be added to the account earlier. If your ticket is not in your account 48 hours before the fixture, please contact the Ticket Office.
Q.I'm receiving an error message when trying to download my ticket, what should I do?
A. Please check that you have copied the full link from your account into the browser without any spaces or extra characters. If the issue persists, please contact the Ticket Office.
Q.My ticket shows the maximum download has been exceeded, what should I do?
A. Your ticket only needs to be downloaded once. As tickets are for the sole use of the ticket owner only so should not exceed more than one download. If this occurs, you will need to visit the Away Club's Ticket Office with a form of valid photo ID to reactivate the ticket.
Q. I do not have a smart device, can I get my ticket printed at the Ticket Office?
A. The Away club issue the tickets for Away games and cannot be reprinted from Sunderland's Ticket Office. We advise you find a family member or friend who you may be travelling with to assist you for the Away fixture.