We are always saddened to hear of the passing of a loyal supporter and hope the information below can provide some clarity:
How do I cancel the season ticket and can I get a refund for the remainder of the season?
Please submit a request with your family member's supporter details, death certificate, next of kin contact information and proof of relationship to Ticketing Enquiries. A pro-rata refund can be processed for the remaining games of the season upon the team confirming this with the next of kin. This will be delivered in the mail via cheque.
Can I move the ticket to elsewhere in the ground?
Seat moves cannot be processed during the season, but you may wish to move into a different seat at the end of the season. Further information regarding seat moves is available during the season ticket renewal period for the respective season.
Will the season ticket be automatically cancelled next season?
Any cancellation or refund that is processed for their current season ticket will remove their associated renewal offer for the following season. No further funds will be taken from the account.
We appreciate that this will be a delicate and difficult time for all of your family; please don't hesistate to submit a request for further assistance.