Wheelchair/ambulant supporters can renew their season ticket online or by visiting the ticket office; associated personal assistant (PA) tickets cannot be renewed online. PA tickets are only available for renewal upon providing one of the documentation below, dated within the last 12 months:
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PIP: Confirmation of higher/enhanced rate daily care or mobility
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DLA: Confirmation of higher/enhanced rate daily care or mobility
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Attendance Allowance: Confirmation of higher rate
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Veterans agency letter confirming War Disablement Pension
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Blind or partially sighted registration certificated (BD8 or CVI)
If you are renewing a PA ticket on behalf of a wheelchair/ambulant supporter in-person, paperwork dated within the last 12 months and valid identification for the wheelchair/ambulant supporter will be required.
If you are a supporter from outside of the UK, please provide equivalent documentation.