Policy Update
Sunderland AFC supporters are advised of an update to away ticketing for the remainder of the 2024-25 season.
The updates have been discussed with supporters’ group representatives at ticketing sub-group meetings and the valued feedback provided has been considered throughout.
Black Cats Points will continue to determine purchase eligibility in certain sales phases and the number of points required to qualify for some sale phases will vary by fixture.
Sales phases will be determined by several factors, including date and time, location, allocation size, historical demand, league standings, and broadcasting.
Phase one
The number of Black Cat Points required to enter phase one will vary by fixture and this information will be communicated in advance of the sales period.
All season ticket holders eligible to purchase in phase one will be guaranteed a ticket.
Phase two
The number of Black Cat Points required to enter phase two will vary by fixture and this information will be communicated in advance of the sales period.
All tickets sold in phase two will be subject to availability. Tickets are not guaranteed in phase two, and all tickets will be sold on a first come, first served basis.
Phase three
The number of Black Cat Points required to enter phase three for fixtures will vary by fixture and this information will be communicated in advance of the sales period.
Tickets are not guaranteed and will be sold subject to availability on a first come, first served basis.
Additional information
Season ticket holders will continue to accumulate one Black Cat Point per away fixture per customer number and BCPs will continue to be valid for three seasons.
The Club will endeavour to communicate all relevant sales information with at least one weeks’ notice prior to the first sales phase commencing.
Fans are reminded that our communication and sales in relation to away tickets is largely dictated by the home Club, who must first print and dispatch tickets, which must then be counted and checked by SAFC staff prior to sale.